November 25, 2015 at 4:28 pm Given that April 2015 I identified as ATT and instructed them to disconnect my DSL products and services. Because then, I’ve had no internet; it was disconnected within hrs of my phone. Considering the fact that April, I happen to be calling every single month to allow them to know to prevent charging me for Online support I now not had. They kept indicating a similar detail time and again and repeatedly, “This time it really is disconnected, don’t worry”, they usually took off the fees and all over again, throughout the exact thing each month. On Oct 2015, I called again for them similar cause, and the so referred to as gentleman in charge claimed that there was no file of me at any time declaring I needed to disconnect, only documents from the account staying credited Which’s it.
Hey I’m Brandon Croy and I Focus on cellular phone towers ..I've for the last nine+ several years….anyhow on Nov fourteen 2016 was in Minimal Rock Arkansas at do the job along with a 135ft mono pole and after that I’m Abruptly told to choose up my pants and present All people my socks …Indeed when I’m on the very best of this 135ft mono pole so I did and moments later on I used to be told to De-rig my tower and climb down where I was accused of wiping my but with a sock and throwing it from the tower in really strying winds and it landed on the AT&T technician who At the moment was Doing work beneath me on the bottom …Certainly that is a genuine Tale ….so anyhow I ended up fired within the place and publicly humiliated…the one one that acted on my behalf was Michael profit who is among mastecs primary guys in Arkansas ….he admitted in fron’t of us and his company that's on online video from the security cameras while in the loading bay this was a lie ….it not simply didn’t happen but couldn’t take place ….I might have a better probability of successful the lottery than throwing a sock off the top of a cell tower on somebody focusing on the bottom underneath me….the wind will probably drive that sock or anything else that light-weight clear of the tower….interval ….anyhow this technician who manufactured this claim left and named his boss’s manager at AT&T and so they named Michael Prophet at Mastec then Christy at 4G means then my boss Anthony Strickland and produced me present my feet and climb down and hearth me….
I received an Electronic mail from AT&T demanding payment of $97.73. Once i referred to as, the AT& T agent stated AT&T would not demand for service that didn't do the job and that she would change the bill to point out a “zero equilibrium.”
June 26, 2017 at nine:00 pm Has any person discovered the comment /criticism I remaining earlier these days that was correct beneath Carla’s comment/ criticism has disappeared from this short article/ group? Well that’s Alright mainly because I've it saved and demonstrates all. I hope y’all read it simply because this continues to be going on because September of previous calendar year. Why was my grievance faraway from the website?
December 10, 2015 at 5:44 pm I've recently received a cellular phone from an AT&T store properly 2 months in the past and been trying to get ahold of somebody which will help me with my problem… Alright I obtained a cell phone from a AT&T store from the mall near me stored it for 2 times took it back again for your return in the beginning they informed me I couldn’t return the cell phone right after talking with so Many of us I ultimately obtained to return it but for some purpose the store didn’t Make contact with customer support and tell them that I did a return this means you guys try to cost me for your telephone I don’t have my bill is 854$ I went for the store talked to your manager that offered me the mobile phone and he or she also took treatment of the return I informed her my problem and explained to her all she needed to do was contact customer service let them know I returned the telephone she advised me no since last time I talked to somebody over her about my grievance which i experienced to speak to that human being so I explained that’s wonderful certainly only trouble she don’t function in that store and I can’t get her variety!?? Can somebody you should support me Reply
The rep marketed me a bundle that bundled replacing my residence cellular phone services, but allowed me a discount around the newer mobile. Following a week of no reception, I returned the gear.
Tech Person #4 – The first thing he did when he arrived into your home was UNPLUG my encompass procedure. The AT&T devices is on the opposite facet of my basement. Not quite absolutely sure WHY he felt the need to bother my encompass audio, but when he unlugged almost everything, he couldn’t get it again collectively…As soon as he was accomplished with that and went to the machines he should have been working with, he explained that I was only obtaining a sign through just one line not two… He inspected what was presently carried out and changed. Based on him; the wires were not related appropriately and so they had been touching each other which resulted in interference.
On seven/6/17, we had an AT&T installer at our dwelling to set up the land line and Web. Direct TV was there simultaneously. We have been switching from Comcast to AT&T/Immediate. That was the largest error we at any time manufactured.
They installed the two new wood and new carpet in various portions of our setting up. Each glance amazing! Each the wood crew and carpet crew labored within a well timed and Qualified way. We at First Baptist Church of Farmersville remarkably suggest them.read through far more
Keep Skilled, as I am guaranteed he are going to be, and aid him see with the curtain Many others have positioned in advance of him. Specified the information, he can have to rent supplemental aid to reply his e-mail so Slice somewhat beyond regular time out for him to reply.
January 10, 2015 at ten:fourteen pm see what take place u rip me off all way i am not pleased with your att the they take out me insurance policy for my cellphone Nonetheless they refuse switch so i wont pay back in your Invoice so your att Bonuses are suckest in the world not great busniess they usually dont care deaf people so i wont pay for it but I'll resend your Invoice back again to company that your Monthly bill in the slightest degree dont reply me back again i am not joyful damn att people today of company isnt superior busniess cuz they dont know very well what deaf people today want but by way dont reply Invoice to me any more so i wont purchase until u change the cellphone to start with thank u dont be sorry whatsoever bye have day
It seems your services reps and perhaps their supervisors are so Inadequately Skilled they have no idea what I am referring to.
May 31, 2017 at 9:18 am This isn't my first complaint but my situation still has not been solved and I don’t know how to proceed. I do every thing I am told to try and do and nonetheless it doesn't get fixed. This has long been an ongoing concern given that May possibly 3, 2017 when I signed up for the bundle offer with Immediate Tv set, telephone and World-wide-web. It started off when I couldn’t get anybody to routine an appointment for me to possess the telephone and internet installed. I lastly acquired it scheduled for Might 19, 2017. The following day I found out that I had to choose my dad up from Chemotherapy so I called to reschedule until eventually Might 22, 2017. I referred to as 4 situations and did chat and was confident that it were altered. I also obtained a simply call from James during the porting department that my variety were ported and that they would be out on May well 22, 2017 to complete installing my mobile phone. I took the day off. Not one person ever showed up to put in the cell phone or Web. I contacted chat and was confident that they'd be out that working day (May perhaps 22, 2017). No person ever confirmed. I known as the escalation Division on Tuesday May possibly 23, 2017 and was explained to that they had come within the 19th and that no person was residence. They then transferred me to your buy Section where I used to be told the buy had been closed For the reason that get the job done had been done. How can the buy be closed when the function experienced not been accomplished. They then transferred me to the restore Division considering that they reported this was now a repair service not an purchase. The mend Section gave me the runaround and would not explain to me what The problem was and wouldn't plan anyone to come back out. They then transferred me to some Ms. Black who educated me that considering the fact that my cell phone was still Energetic with Time Warner click for info Customer care had to do some thing or they image source may not end the set up. I requested her why nobody had identified as me and she or he explained they don’t call clients when You will find there's trouble. I explained to her about all my phone calls, my rescheduling and my call from James and he or she proceeded to inform me that she didn’t believe me Which I had been lying. She mentioned this at the very least 10 instances. She explained to me I must get in touch with customer support the next day as it was six:00 plus they closed at seven:00 so I couldn’t speak to them.
Just before Jeff left he certain that we bought our obtain velocity and notified us that obtaining the upload speed gave the impression to be unachievable.